My Massage With Jen
A Customizable Massage for Every Body

Cancellation / Late Policy

Cancellation Policy

Thank you for your reservation. I require at least 24 hours notice to cancel an appointment. Clients who cancel an appointment with less than 24 hours notice will be billed 50% of the price of the scheduled service. Clients who do not show up for a scheduled appointment or notify me in advance will be billed for the full price of the scheduled service. I understand that emergencies and illnesses can arise, therefore last minute cancellations due to things such as verifiable emergencies or illnesses will generally not result in any missed session charges, however this is to be determined at the practitioners discretion.

Late Policy


All appointments will end at the scheduled ending time in order for me to stay on schedule. Clients who arrive late to their appointment time will be charged for the full session and will not receive a time extension. Please arrive 10 minutes prior to your scheduled appointment to allow time to complete a client assessment, get undressed and on the table in order to enjoy a relaxed and unhurried experience.